With the right association management company, you can avoid the negative reputation other HOAs get. Your management service will become part of your board's support system, facilitating community functioning. To do this, you need to go through a thorough screening process.
Evaluate multiple potential companies to find one that fits your service needs and budget. This guide will outline the factors to consider when choosing your association services.
Quality of Service
Having a dedicated community manager ensures that you get high-quality service. Their commitment to your community will ensure they address issues promptly. They can provide an adequate response to community member complaints and vendor inquiries.
That way, minor issues do not develop into larger, more expensive conflicts. For example, if your HOA restricts Christmas lights and decorations, it's best to handle it promptly. Otherwise, you risk conflicts between homeowners and the HOA.
Variety of Services
The service that you choose needs to offer the services that you need. Ask if the company can tailor their suite of services to suit your community's needs. That way, you aren't paying for services that you do not need.
These are some of the most common services provided.
- Accounting
- Reporting
- Calendar and scheduling
- Compliance Enforcement
- Document
- Maintenance
If your community has unique amenities, you may need specialized services. For example, if your community has an outdoor recreation area or pool, you may need vendor management to care for it.
Communication
Your service should create a communication connection between the board and outside parties. This includes vendors providing community services and resident homeowners. Conduct interviews to evaluate their communication skills.
Ask what communication methods the service can support. For example, do they have an online portal system that board members and homeowners can log into? This would create a centralized communication center that streamlines management.
Client Reputation
Ask potential management services for references or look online for reviews. A company with positive reviews is more likely to provide high-quality customer service to your community. Talking with other current or past clients, you can evaluate client experiences to make a more informed decision.
Cost
As the board members of your HOA community, it is your responsibility to find a cost-effective solution. The average HOA dues are $291 per month or $3,500 per year, so budgets vary significantly. In response, management companies are available at a broad range of price points.
The best approach is to look for the best quality service in the price range you can afford. Be wary of choosing based solely on price. The cheapest possible service may not offer the quality of service you want.
When reviewing proposals, look out for services included. Some services will provide an all-in-one price, while others will give an a la carte approach to pricing.
Hire Association Management
Hiring an association management service for your HOA community can help improve its quality. Your residents will appreciate the professionalism of improved service quality and communication. The team of managers at PMI Turn Key NJ has developed a solid reputation for quality with their dedication and comprehensive services.
Increase homeowner community enjoyment by working with PMI Turn Key NJ.
